Your name, email, and whatever you wrote. Kept for two years, then deleted. If you ask about a bursary place, the fact that you asked is recorded; any reason you volunteered is not written down anywhere.
Case studies concern a real sitter. That sitter gives written consent, is identified by initials only in everything submitted, and can withdraw consent at any point up to the mark being confirmed — at which point the work is destroyed and the candidate is given a new deadline rather than a penalty. Practice write-ups must not name anyone.
Contract for enrolment and teaching records. Legal obligation for the tax portion. Legitimate interest for enquiries and for keeping assessment records long enough to verify a certificate. Consent for the studio letter and for any use of a quotation, which we ask for separately and in writing each time.
The video platform (name and email, to admit you to a session), the payment provider, and the accountant at year end. Nothing is shared with deck publishers, advertisers or anyone else, and no data leaves the UK or EEA.
This site sets none beyond what the video platform needs when you are actually in a session. There is no analytics tag and no advertising pixel.
Access, correction, deletion where we are not obliged to keep something, objection, portability, and withdrawal of consent at any time. Write to studio@lumenarca.example. We answer within one calendar month and usually within a fortnight. Complaints can go to the Information Commissioner's Office at ico.org.uk.
If a student or a sitter discloses that someone is at immediate risk of serious harm, a tutor may pass that on to the appropriate service. That is the one circumstance in which confidentiality here is not absolute, and it is said out loud in the first session of every course as well as written down here.